Frequently Asked Questions
Browse the frequently asked questions about our psychic services below. You might also find some useful info on our Psychic Blog. If you've still got a question, please don't hesitate to contact us.
We only want to offer you authentic psychic readings, so we hand-pick our Psychics after testing them for genuine psychic ability. We also choose Psychics that are honest & compassionate.
Payment for psychic phone readings is taken when you ring up for your reading. Our receptionist will explain all about the cost & then put you through to a secure payment area for you to make payment with your credit card. Payment for the psychic reading won't start until the receptionists puts you through to your Psychic.
Payment for psychic email readings is by card. Once you've completer your email reading form, you'll be taken to Paypal (don't worry, you don't need a Paypal account) so that you can make a card payment.
Payment for psychic text readings is taken directly from your mobile phone account.
A genuine Psychic should usually make you feel that they've connected with you in the first few minutes of the call. Something they say will just sound right & make you feel confident that they've tuned in to you. If you're not feeling connected, you can go back to reception within the first 5 minutes of starting the call & ask to be put through to another reader & your credit will restart. Sometimes, you might just not feel right with your Psychic, or it might be the chemistry that's lacking. We want you to be absolutely happy with your reading!
Firstly, you'll chat to one of our friendly receptionists. They will take the name or ID of the Psychic you want, or they can suggest a Psychic who they think is a good match. They'll explain the process & payment options. Card payment will then be taken by a secure service and you will then be put through to your Psychic. Your Psychic will put you at ease & may ask if you have any specific questions. If you haven't, you can just ask for a general reading. They may ask you to relax so that they can connect with you. They will then give you an insightful reading with accurate answers & guidance. You can ask them any further questions as you go. 1 minute before your call time is up, you will hear a warning beep. If you want to add extra minutes on, make sure you ask them early enough or you may get automatically cut off. You should finish you reading feeling positive & reassured about your future.
If you have anything that's really bothering you, you can ask them about it. You can ask them almost anything. There might be some things that they're not allowed to answer, like questions about death, but most things they'll be able to help with. If you don't know what to ask, then just ask for a general reading. You might find that you have more questions as the reading progresses, so just ask as you go.
You don't need to be face to face with a Psychic for them to connect with you. A connection between you & the Psychic usually happens pretty quickly. They may ask you to empty your mind & relax so that they can connect more easily.
Whilst our Psychics are honest, they want to give positive, uplifting readings. They will not answer questions about death or illness. They will be honest, but if they do see that there are troublesome times ahead, the purpose is to guide you & give you the strength & positivity to help you through it. There will always be bright things to focus on too!